Policies

At Clarity Mind Health, your privacy is my priority. I am committed to safeguarding your personal information and ensuring transparency in how I collect, use, and protect your data. Whether you're visiting my website or using my health coaching services, you can trust that your information is handled securely and with care.

The information provided on this website and during coaching sessions with Clarity Mind Health is intended for educational and informational purposes only. By using this website or engaging with my services, you acknowledge and agree to the following disclaimers:

1. Not Medical Advice

Clarity Mind Health provides health coaching services designed to support your mental and physical well-being through education, motivation, and personalized strategies. However:

I am not a licensed medical professional, therapist, or dietitian.
My services do not replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare provider before making significant changes to your health routine, including diet, exercise, or medication.

2. Results May Vary

While I strive to provide effective coaching tailored to your needs:

Results from coaching sessions depend on individual circumstances, effort, and consistency.
I cannot guarantee specific outcomes as progress varies from person to person.

3. Website Content

The content on this website (including blog posts, articles, videos, and downloadable resources) is for general informational purposes only:

It should not be relied upon as professional advice or guidance.
I make reasonable efforts to ensure accuracy but cannot guarantee that all content is up-to-date or error-free.

4. Third-Party Links

My website may include links to third-party websites or resources for your convenience (e.g., affiliate links or recommended tools). While I aim to provide helpful recommendations:

I am not responsible for the accuracy or reliability of external content.
Visiting third-party websites is at your own risk.

5. Limitation of Liability

To the fullest extent permitted by law:

I am not liable for any direct, indirect, incidental, or consequential damages resulting from the use of my website or services.
You assume full responsibility for any decisions made based on the information provided during coaching sessions or on this website.

6. Contact Information

If you have any questions about this Disclaimer or need further clarification regarding my services, please contact me directly:

Email: linda@claritymindhealth.com

Disclaimer

Terms and Conditions

Effective Date: April 4, 2025
Last Updated: April 4, 2025

Welcome to Clarity Mind Health! These Terms and Conditions ("Terms") govern your use of my website (the "Site") and the services I provide as a health coach. By accessing or using my Site or services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use my Site or services.

1. About Clarity Mind Health

Clarity Mind Health is a one-woman health coaching business based in the United Kingdom. I provide personalized coaching services to support mental and physical well-being. My services are educational and motivational in nature and are not intended to replace professional medical advice or treatment.

2. Use of the Website

By accessing or using my Site, you agree to:

Use the Site only for lawful purposes.
Not engage in any activity that could harm the Site, its functionality, or other users.
Refrain from copying, reproducing, or distributing any content from the Site without my permission.

I reserve the right to terminate access to the Site if these Terms are violated.

3. Services Provided

I offer health coaching services designed to help clients achieve their personal goals. These services may include:

One-on-one coaching sessions (in person or online).
Customized action plans and resources.
Workshops or group coaching (if applicable).

Important Note: My coaching services are not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making significant changes to your health routine.

4. Booking and Payments

All coaching sessions must be booked in advance through the methods outlined on my Site (e.g., contact form, email).
Payment for services is required at the time of booking unless otherwise agreed upon in writing.
Accepted payment methods include [list payment methods, e.g., credit/debit cards, PayPal, etc.].

5. Cancellation and Refund Policy

I understand that life happens, and sometimes schedules change. My cancellation policy is as follows:

Cancellations made at least 48 hours before a scheduled session will be eligible for a full refund or rescheduling at no extra cost.
Cancellations made less than 48 hours before a session will not be eligible for a refund but may be rescheduled at my discretion.
No-shows or missed appointments without prior notice will not be refunded or rescheduled.

For more details, please refer to my Refund Policy.

6. Client Responsibilities

As a client of Clarity Mind Health, you agree to:

Be honest and open during our sessions to ensure I can provide effective guidance.
Actively participate in implementing agreed-upon action plans.
Understand that results vary based on individual circumstances and effort.

7. Intellectual Property

All content on this Site (including text, images, videos, logos, and downloadable materials) is the property of Clarity Mind Health unless otherwise stated. You may not copy, reproduce, distribute, or use any content without prior written consent.

8. Limitation of Liability

While I strive to provide high-quality coaching services:

I am not responsible for any outcomes resulting from actions taken based on my guidance or recommendations.
I do not guarantee specific results as individual progress depends on various factors outside my control.

To the fullest extent permitted by law, I disclaim all liability for any direct, indirect, incidental, or consequential damages arising from your use of my Site or services.

9. Confidentiality

I respect your privacy and will keep all information shared during coaching sessions confidential unless:

You provide explicit consent for me to share it (e.g., testimonials).
Disclosure is required by law (e.g., safeguarding concerns).

For more information on how I handle your personal data, please see my Privacy Policy.

10. Third-Party Links

My Site may contain links to third-party websites or resources for your convenience (e.g., affiliate links). I am not responsible for the content, accuracy, or practices of these external sites.

11. Changes to These Terms

I may update these Terms from time to time to reflect changes in my business practices or legal requirements. The latest version will always be available on my Site with an updated "Effective Date." Continued use of my Site or services after changes are made constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms or need further assistance, please contact me directly:

Email: linda@claritymindhealth.com

Refund Policy

At Clarity Mind Health, I strive to provide high-quality health coaching services designed to help you achieve your goals. I understand that circumstances may change, and I aim to make my refund policy clear and fair for all clients.

1. Cancellation of Coaching Sessions

If you need to cancel a scheduled coaching session, the following refund policy applies:

Cancellations made at least 48 hours before the session: You are eligible for a full refund or rescheduling at no extra cost.
Cancellations made less than 48 hours before the session: No refund will be issued, but rescheduling may be offered at my discretion.
No-shows or missed appointments: No refund or rescheduling will be provided for missed sessions without prior notice.

2. Refunds for Packages or Programs

If you have purchased a coaching package or program (e.g., multiple sessions or group coaching), refunds are handled as follows:

Refunds will only be issued for unused sessions if cancellation is requested within 14 days of purchase.
Used sessions within a package are non-refundable.
After 14 days, no refunds will be provided for packages or programs unless exceptional circumstances apply (e.g., illness).

3. Workshops and Events

Refunds for workshops, group coaching sessions, or events are subject to the following conditions:

Refund requests must be made at least 7 days before the event date to receive a full refund.
Cancellations made less than 7 days before the event are non-refundable.

4. Exceptional Circumstances

I understand that unexpected situations may arise (e.g., illness or emergencies). If you need to cancel under exceptional circumstances, please contact me directly at linda@claritymindhealth.com, and I will assess your situation on a case-by-case basis.

5. How Refunds Are Processed

Refunds will be processed using the original payment method within 7 business days of approval. You will receive confirmation once the refund has been issued.

6. Non-Refundable Items

The following items are non-refundable:

Completed coaching sessions.
Digital products (e.g., e-books, downloadable resources) once accessed or downloaded.
Late cancellations or missed appointments without prior notice.

7. Contact Information

If you have any questions about this Refund Policy or need assistance with cancellations, please contact me directly:

Email: linda@claritymindhealth.com

Thank you for choosing Clarity Mind Health! I am committed to providing excellent service and support throughout your wellness journey.

Cookie Policy

At Clarity Mind Health ("I," "me," or "my"), I use cookies and similar technologies to enhance your experience on my website, improve functionality, and analyze website traffic. This Cookie Policy explains what cookies are, how I use them, and how you can manage your preferences.

By using my website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites function properly and provide information about user activity to improve services.

Cookies may be:

Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted.

2. Types of Cookies I Use

I use the following types of cookies on my website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features like page navigation and access to secure areas of the site. Without these cookies, the website may not perform as intended.

Performance and Analytics Cookies

These cookies help me understand how visitors interact with my website by collecting anonymous data such as page views, traffic sources, and user behavior. This information allows me to improve the website's functionality and user experience.

Functionality Cookies

These cookies allow the website to remember choices you make (e.g., language preferences or form inputs) to provide a more personalized experience.

Marketing Cookies (if applicable)

If I use marketing tools in the future, these cookies may track your browsing habits to show relevant advertisements or promotions based on your interests.

3. Third-Party Cookies

I may use third-party services like Google Analytics to track and analyze website usage. These services may place their own cookies on your device to collect data in line with their privacy policies.

For more information about Google Analytics cookies, visit Google’s Privacy Policy.

4. How You Can Manage Cookies

You can control and manage cookies through your browser settings:

Accept or Reject Cookies: Most browsers allow you to block or delete cookies entirely or choose specific types of cookies to accept.
Adjust Preferences: You can adjust cookie preferences through the cookie banner displayed when you first visit my site.

Please note that disabling certain types of cookies may impact the functionality of my website and limit your experience.

For instructions on managing cookies for popular browsers:

5. Changes to This Cookie Policy

I may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The latest version will always be available on my website.

If you have any questions about this Cookie Policy or how I use cookies, please contact me at:

Email: linda@claritymindhealth.com

Thank you for visiting Clarity Mind Health!

Privacy Policy

At Clarity Mind Health ("I," "me," or "my"), I am committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how I collect, use, and protect your data when you visit my website or use my health coaching services. By using my website or services, you agree to the terms outlined in this Privacy Policy.

1. Who I Am

Clarity Mind Health is a one-woman health coaching business based in the United Kingdom. My mission is to provide personalized coaching to support your mental and physical well-being.

If you have any questions about this Privacy Policy or how I handle your data, please contact me directly:

Email: linda@claritymindhealth.com

2. Information I Collect

I may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and mailing address.
Health Information: Details about your health, lifestyle, and goals (only with your explicit consent).
Payment Information: Billing details necessary for processing payments.
Technical Information: IP address, browser type, and cookies to improve website functionality.

3. How I Collect Your Data

I collect personal information through:

Forms you fill out on my website (e.g., contact forms or questionnaires).
Direct communication via email, phone, or during coaching sessions.
Cookies and analytics tools that track user behavior on my website (for more details, see my Cookies Policy).

4. Purpose of Data Collection

I process your data to:

Provide personalized health coaching services tailored to your needs.
Communicate with you about appointments, updates, or special offers.
Process payments securely.
Improve website functionality and user experience through analytics tools.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), I process your personal data based on:

Consent: For collecting sensitive health data or sending marketing communications.
Contractual Necessity: To deliver the services you’ve requested from me.
Legitimate Interests: To improve my services and ensure the security of my website and business operations.

6. Data Sharing

As a one-woman business, I do not share your personal data with any third parties unless it is necessary for providing my services or required by law. This may include:

Service Providers: Payment processors or scheduling tools that help me manage appointments and transactions securely.
Legal Authorities: If required by law or to protect my rights as a business owner.

I do not sell or rent your personal information to third parties under any circumstances.

7. Data Retention

I retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

Client records are kept for up to 7 years after our last interaction to comply with legal obligations (e.g., tax records).
Website analytics data is retained for up to 2 years.

If you request that I delete your data, I will do so promptly unless there are legal reasons requiring me to retain it.

8. Data Security

I take appropriate measures to protect your data using:

Encryption for sensitive information during transmission (e.g., payment details).
Secure storage systems with restricted access to prevent unauthorized access or disclosure.
Regular monitoring of systems for potential vulnerabilities.

In the unlikely event of a data breach affecting your personal information, I will notify you promptly in compliance with UK GDPR requirements.

9. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the personal data I hold about you.
Rectification: Correct inaccurate or incomplete information about yourself.
Erasure: Request that I delete your personal data ("right to be forgotten").
Restriction: Limit how I process your data in certain situations.
Objection: Object to specific processing activities such as direct marketing communications.
Data Portability: Request that I transfer your data to another service provider where applicable.

To exercise these rights, please contact me at linda@claritymindhealth.com. I aim to respond to all requests within one month.

10. Cookies and Tracking Technologies

My website uses cookies and similar technologies to enhance user experience and collect analytics data about website traffic and usage patterns. You can manage cookie preferences through your browser settings or opt out of non-essential cookies via my cookie banner.

For more details, please refer to my [Cookies Policy].

11. International Data Transfers

If I transfer your personal data outside the UK or European Economic Area (EEA), I ensure that appropriate safeguards are in place as required by law (e.g., standard contractual clauses).

12. Updates to This Privacy Policy

I may update this Privacy Policy from time to time in response to changes in laws or business practices. The latest version will always be available on my website, and significant updates will be communicated directly where possible.

Thank you for trusting Clarity Mind Health with your personal information! If you have any questions about this Privacy Policy or how I handle your data, please don’t hesitate to reach out using the contact details provided above.

linda@claritymindhealth.com